Security patches & updates
Regular updates to frameworks, libraries and hosting, tested before they go live.
Support & maintenance
Keep your software secure, current and working.
Software needs care after launch. Our support plans cover the updates, security patches, monitoring and small improvements that keep your website or application healthy, handled by the engineer who knows it.
Sound familiar?
Software that nobody looks after doesn't stay working. It slowly drifts until something breaks.
- Nobody is watchingIf the site went down tonight, you'd find out from a customer.
- Updates keep getting skippedFrameworks and dependencies fall years behind, piling up security risk and making every future change harder.
- Small changes wait monthsA text change or minor fix sits in a queue because there's no one to do it.
- The original developer is goneThe person who built it has moved on, and nobody else understands how it works.
What's covered
A monthly plan tailored to your site or application, agreed in writing.
Monitoring & alerts
Uptime and error monitoring, so problems are caught and fixed before they cost you customers.
Backups & recovery checks
Backups that are actually tested, so recovering from a problem is routine rather than a crisis.
Small improvements
Content changes, minor fixes and small enhancements, handled without a new contract each time.
SEO & analytics checks
Regular checks on search performance and analytics, with fixes when something slips.
New features
Larger additions are scoped and quoted separately, so your plan stays predictable.
For websites & web apps
Monthly care plan
Maintenance, small changes under an hour and a monthly analytics review, all for one flat monthly price.
$100/ month
See what's includedHow we build it
Maintenance done properly is boring, and that's the point.
- The same engineer every time, who knows your system
- Every change goes through tests and review before it goes live
- A written log of what was changed and why
- Response expectations agreed in writing up front
- Plain-language monthly summaries, not jargon
How an engagement works
Straightforward plans with no surprises.
Onboarding review
A look at your site or application, its hosting and its risks. Software we didn't build gets a short audit first.
Monthly plan
Agreed coverage, response expectations and a fixed monthly price, all in writing.
Ongoing care
Updates, monitoring and improvements every month, with larger work quoted separately when you need it.
What you receive
You always know what was done and why.
- A monthly summary of updates and checks
- A change log for every update
- Alerts when something needs your attention
- Up-to-date documentation as the system changes
Questions
Will you support software you didn't build?
Yes, after a short onboarding audit to understand how it works and what risks it carries.
What isn't included?
New features and larger changes are scoped and quoted separately, so your monthly plan stays predictable.
How quickly do you respond to problems?
Response expectations are agreed in writing when the plan starts, based on how critical the system is to your business.
Can a support plan follow a new build?
Yes. Most of our build projects move straight onto a support plan after launch, with no handoff gap.
Related services
Past work: ATTBCS, a full business website kept current on a monthly care plan with weekly SEO and analytics checks.
Who's looking after your software?
Tell me about your site or application. I'll reply within one to two business days with a recommended plan.
Start a project